Executive and Nonprofit Leadership
Four Ways Empathetic Leadership becomes Self-Defeating
Empathetic leaders think they’re protecting their employees, but going too far in that direction can lead to unintended consequences they don’t expect.
Executive and Nonprofit Leadership
Strategic Planning Should Build the Future, not Describe it
Strategic Planning is fun for board members but too often results in a plan no one reads. The problem is in the strategic planning process.
Executive and Nonprofit Leadership
How to Find Hidden Dysfunction
People normalize hidden dysfunction to the point that it feels like the way things are supposed to work. Here are examples and how to spot them.
Conflict
How Unconscious Strategy Causes Friction
Strategy isn’t a document. It’s how you make every decision. Learn how unconscious strategies may cause friction, and how to align action with strategy.
Burnout and Compassion Fatigue
The Loneliest Job in Business
Nonprofit EDs face every challenge for-profit CEOs do… plus some unique ones. Learn why the ED role is so lonely and how boards can fix it.
Caregiver Support
Stop seeing opponents where you have allies
We’re very good at finding someone to blame, even if it’s no one’s fault. That leads to more harm and conflict. Here’s why, and what to do instead.
Executive and Nonprofit Leadership
Fixing “I don’t trust my team” with passive voice
“I don’t trust my team with this decision” becomes “I don’t trust my team.” Here’s one easy linguistic trick to reframe the question and avoid bad decisions.
Communication
You’re not as good at understanding people as you think
We are far worse at understanding people close to us than we think. Our default prediction engine runs on bias and belief; here’s how to re-tune yours.
Burnout and Compassion Fatigue
Multitasking or thrashing? 5 things to help you focus.
Feeling overwhelmed? Multitasking will make it worse because doing many things at once leads to thrashing. Do these five things instead.
Executive and Nonprofit Leadership
Leadership in a Mexican airport parking lot
A protest shut down an airport. Calm, effective leadership got people where they needed to go. Some observations on what went right.