Caregiver Support
Stop seeing opponents where you have allies
We’re very good at finding someone to blame, even if it’s no one’s fault. That leads to more harm and conflict. Here’s why, and what to do instead.
Executive and Nonprofit Leadership
Fixing “I don’t trust my team” with passive voice
“I don’t trust my team with this decision” becomes “I don’t trust my team.” Here’s one easy linguistic trick to reframe the question and avoid bad decisions.
Communication
You’re not as good at understanding people as you think
We are far worse at understanding people close to us than we think. Our default prediction engine runs on bias and belief; here’s how to re-tune yours.
Burnout and Compassion Fatigue
Multitasking or thrashing? 5 things to help you focus.
Feeling overwhelmed? Multitasking will make it worse because doing many things at once leads to thrashing. Do these five things instead.
Executive and Nonprofit Leadership
Leadership in a Mexican airport parking lot
A protest shut down an airport. Calm, effective leadership got people where they needed to go. Some observations on what went right.
Executive and Nonprofit Leadership
A pebble in your shoe
Force-fitting someone into a project is like putting a pebble in your shoe. Instead, let them off the hook and focus on the people excited to be included.
Executive and Nonprofit Leadership
People will work with you, against you, or around you
Your team will learn to work with you, work around you, or work against you. As a leader, your behavior drives which they choose.
Decisions
Exiting the Decision Circle
Three tips for breaking out of a decision circle. A decision circle happens when you cannot choose between a multitude of good options.
Executive and Nonprofit Leadership
Leaders don’t always know what they think they know
With the “illusion of knowledge,” people feel they understand things they actually have little knowledge of. This destroys good decision making by leaders.
Executive and Nonprofit Leadership
Great leaders embrace healthy tension
Great leaders don’t fear tension or conflict. They understand the difference between healthy tension and destructive conflict, and they harness its energy in positive ways. Healthy tension exists in that place where you’re pushing the envelope while keeping control. It can exist when one or more positive things may conflict Read more