Communication
They won’t remember anything before the “but”
The “oreo” method of feedback only works when there’s trust. Otherwise, people will discard anything you say before the “but.”
Caregiver Support
5 steps to building a culture of trust
Choosing grievance does not build a culture of trust. Here are five simple, everyday behaviors that build trust in your organization.
Burnout and Compassion Fatigue
Unification and consensus have their roots in empathy
The terms “unity” and “consensus” are often used to sugar-coat exclusion. Empathy is at the root of true unification and consensus building.
Executive and Nonprofit Leadership
Self-assuredness is the enemy of leadership
Success in business builds ego, but that self-assuredness can be the downfall of an otherwise good leader.
Executive and Nonprofit Leadership
Five characteristics of resilient teams
A resilient team embraces change and doesn’t fear turnover. Here are five characteristics of highly resilient teams.
Courage
Don’t throw out the lightbulb just because it showed you an uncomfortable truth
Don’t throw away the light bulb because it showed you an uncomfortable truth. Transparency doesn’t build trust. Transparency creates awareness; actions build trust.
Executive and Nonprofit Leadership
Same water, different water. It’s all in the perspective.
It’s all the same water, but go in from one side you’re safe, and go in from the other side you’re in danger. There’s a metaphor in here somewhere.
Executive and Nonprofit Leadership
The best leaders understand motivation. Push, pull, self-propel, or drift. Yes to all of it.
Leaders need to understand the four basic types of motivation and how they can exploit them all to get their teams moving forward.
Executive and Nonprofit Leadership
Celebrating milestones: an important leadership practice
I’m celebrating milestones today. It’s important for a person, and it’s especially important for leaders. We don’t pause to celebrate milestones often enough.
Executive and Nonprofit Leadership
Lead your team to a consensus, not conflict
Getting people to consensus, not conflict, relies on sticking to the basics of leadership. Meetings that devolve into opinion free-for-alls serve no one.