Leadership
Leaders don’t always know what they think they know
With the “illusion of knowledge,” people feel they understand things they actually have little knowledge of. This destroys good decision making by leaders.
Leadership
Great leaders embrace healthy tension
Great leaders don’t fear tension or conflict. They understand the difference between healthy tension and destructive conflict, and they harness its energy in positive ways. Healthy tension exists in that place where you’re pushing the envelope while keeping control. It can exist when one or more positive things may conflict Read more
Leadership
Fix your leadership, not your employees
There’s apparently been a spike in employees taking mental health leave. I can believe it. Work culture has gotten more and more toxic and dehumanizing over the past decade. I’ve experienced it myself, and I’ve heard plenty of anecdotal evidence from the hundreds of clients I’ve coached over the past Read more
Life
Book launch! Launch party!
It’s book launch week! Tuesday, July 15th is the official publication date of Take Your Time Before Time Takes You (How to Make the Most of Every Day). It’s my eighth book as author or editor, not counting the multiple anthologies and periodicals that have published my stories, articles, and Read more
Leadership
People follow the leader. Act like one.
Data shows that employees will follow the leader’s action no matter what the leader says. Leaders who don’t get this end up frustrated.
Courage
There is no bad weather, only bad clothing
There is no bad weather. Only bad clothing. This is a useful metaphor for most of life, and something to remember on this Election Day.
Communication
They won’t remember anything before the “but”
The “oreo” method of feedback only works when there’s trust. Otherwise, people will discard anything you say before the “but.”
Conflict
Right or Wrong
“Right or wrong” is more complicated than it seems. Here’s how to break it down to help you pick the best way forward, or overcome conflict.
Community
5 steps to building a culture of trust
Choosing grievance does not build a culture of trust. Here are five simple, everyday behaviors that build trust in your organization.
Communication
Agree on the problem before solving it
A lot of team conflict comes from a failure to agree on the problem before everyone starts getting attached to their own solutions.