Career
Embracing the middle manager’s role as ignorant speed bump
The middle manager’s role is to manage both up and down the org chart. This means questioning authority and speaking truth to power, as well as managing staff.
Career
Crisis decisions lead to unintended consequences
In a crisis, avoid reactionary decisions as much as possible, to reduce unintended consequences. The long term damage may be far worse than pausing a moment.
Career
How being 100% certain of your own logic creates unnecessary workplace conflict, and what you can do about it
Unnecessary workplace conflict is often the result of people digging in to entrenched positions. Here’s how to disentrench and seek solutions.