Communication
Let’s stay in touch
It’s never too late to stay in touch. If it feels awkward, get over it. I bet they’d love to hear you’ve been thinking of them.
Communication
Write with clarity and power—four tips
Write with clarity and power using these four tips on focus, story, truth, and authenticity. I’ll be doing workshops this year.
Communication
Personal boundaries matter. Here’s how to enforce them.
Enforce your personal boundaries because if you don’t, no one else will. Here’s why it’s important, and how to get better at it.
Communication
They won’t remember anything before the “but”
The “oreo” method of feedback only works when there’s trust. Otherwise, people will discard anything you say before the “but.”
Communication
Agree on the problem before solving it
A lot of team conflict comes from a failure to agree on the problem before everyone starts getting attached to their own solutions.
Communication
Critical thinking in the little moments
We are easily manipulated by those who understand our biases and can exploit the way our brains fill in the gaps. Practice truth in the small moments so you can better discern truth when it really counts.
Communication
Good writing: don’t bubblewrap truth
The truth is the truth. Good writing doesn’t cover it in bubblewrap like corporate-speak, diplomatic platitudes, or complex sentences.
Communication
The simplest tool for empathetic leadership: Don’t ask why.
“Why” is a way to get answers, but it’s also an accusatory, aggressive question to ask. Empathetic leaders don’t ask why. Here’s why.
Communication
Miscommunication: so much depends on which definition you use
Miscommunication isn’t always one person’s fault. It can come from different understandings of what individual words mean. But it’s often the root of conflict.
Communication
Sloppy language exposes sloppy thinking. Use the right words.
A lot of workplace and personal relationship issues come down to poor communication, which often comes from sloppy thinking. Learn to use the right words.