Communication
To think outside the box, they first must perceive the box
Expecting your team to think outside the box when they don’t even know there is a box will frustrate and baffle you. But there are things you can do to help.
Communication
Three simple rules for good written communication
Most people who think they’re great communicators aren’t. Three rules for good written communication: Value the reader’s time. Don’t equivocate. Don’t decorate.
Communication
Keep an open mind and argue with yourself
Before clicking “publish” on last week’s blog post about roles and responsibilities, I had to delete one of the three examples I’d written to support my main premise. It was like an hour’s work, with cited links and amusing quotes. It was based on an insight I’d had years ago Read more…
Communication
Intentionally seeking outrage can lead to personal imbalance
Get out of your own echo chamber to expand your perspective, but to avoid personal imbalance, don’t keep seeking out the trolls in their own.
Communication
When people use fridge magnet wisdom to justify bad behavior
Pithy sayings–fridge magnet wisdom–can help us see things in new ways. But their simplicity lends them to being misinterpreted, misused, and even weaponized.
Communication
Five rules for email subject lines and why you should care
Bad communicators write bad email subject lines. Here are five rules to make your communication more effective, and to make your coworkers appreciate you more.
Career
Crisis decisions lead to unintended consequences
In a crisis, avoid reactionary decisions as much as possible, to reduce unintended consequences. The long term damage may be far worse than pausing a moment.
Communication
Your perfectionism may be driving your employees to mediocrity. Don’t rewrite their work.
Your perfectionism may be driving your employees to mediocrity. Don’t rewrite their work.